Software for Labor Unions, Benefit Funds and Member Associations
Member portals, roster tools, member email and online payments for organizations that answer to their members. We built and maintain the Philadelphia Federation of Teachers' website and member platform, and its Health & Welfare Fund's member portal.
- Member sign-in by emailed code, with no passwords to manage
- Roster imports that check the file before anything changes
- Member email targeted by school, job, bargaining unit or district
- Premium payments by card or bank transfer, through Stripe
- Public sites, rep lookups and endorsements your staff edit themselves
Union and Benefit-Fund Work in Our Portfolio
Union and Association Software Challenges We Solve
A membership organization runs on its roster, and almost everything depends on it staying right. These are the problems we met building for a teachers' union and its benefits fund.
Challenge: A Roster That Comes From Someone Else
Our Solution: The union's roster arrives each month as a CSV from an outside vendor, and between two exports the vendor changed every member ID. Our import keys on the vendor's own stable ID, checks the file before it writes anything, previews new, returning and leaving members, and marks departed members inactive instead of deleting them. A drop of more than 20% needs an admin to sign off.
Challenge: Members Who Won't Create Another Password
Our Solution: More than 14,000 members needed to sign in without anyone creating accounts, and one-time links sent to school email are often opened by the mail scanner before the teacher sees them. Members type their email address and get a 6-digit code, which a scanner can't use up, with a sign-in link as a backup. The roster decides who may sign in.
Challenge: Reaching the Right Members, and Only Them
Our Solution: Staff email members by school, job title, bargaining unit, dues type or legislative district. One database function defines each audience, so the count staff preview and the list that gets the email can never disagree. Every recipient is recorded, failures retry, and an unsubscribe always wins over being added by hand.
Challenge: Information Stuck in Code
Our Solution: On the old site, the staff-rep lookup was a script with schools and reps typed into it, and the membership figure had drifted about 360 members above the real roster. We moved each piece into the database with an admin screen, and the public membership figure now comes from the roster at every build.
What We Build for Unions and Associations
The first five are built and running for the Philadelphia Federation of Teachers and its Health & Welfare Fund. The last two are tools we can build on the same foundations.
Built and running for clients
Member Portals and Sign-In
Members sign in with a code sent to their email, and the roster decides who gets in.
- 6-digit email codes, with a sign-in link as a backup
- Access re-checked on every request
- An "access ended" screen for members who leave
- Benefit status, coverage dates and the next payment
Roster Imports
Your roster vendor's monthly export, loaded without surprises.
- CSV upload, checked before anything is written
- A preview of new, returning and leaving members
- Departed members marked inactive, never deleted
- Large drops held for an admin to confirm
Member Email Campaigns
Targeted email that staff write, preview and send themselves.
- Templates, drafts, merge fields and a live preview
- Audiences by school, job, bargaining unit, dues type and district
- A send queue that records every recipient and retries failures
- Unsubscribe links that work without signing in
Online Premium Payments
Members pay what they owe, and staff see the same numbers.
- Card or bank transfer (ACH) through Stripe
- A billing cycle for each benefit
- Payment deadlines applied by nightly jobs
- One payment record per member per cycle
Staff-Edited Public Sites
News, events and member tools your staff keep current without a developer.
- News, events and press releases with a rich-text editor
- A find-your-rep lookup for every school
- Endorsed candidates and volunteer shifts
- Old links kept working with permanent redirects
We can also build
Online Dues Payments
For members who pay dues directly instead of through payroll.
- Recurring card or bank payments through Stripe
- Receipts emailed automatically
- Lists of who is behind, for staff follow-up
- Payment history on each member's page
Event Sign-Ups and Member Surveys
Turnout and feedback, tied to your roster.
- RSVPs for meetings, trainings and actions
- Surveys sent to targeted member groups
- Results by school, unit or district
- Exports for your organizers
Results From a Union Benefits Fund's Member Portal
We built the PFT Health & Welfare Fund's member portal and online payments, and still maintain them. These numbers come from the live system.
- members who have paid a premium online since March 2026
- 3,500+
- online premium payments since March 2026
- 4,500+
- mobile Lighthouse performance on the slowest page
- 76 to 96
Why Unions and Funds Work With Us
Built for a 14,000-Member Union
We built and maintain the platform behind pft.org and the PFT Health & Welfare Fund's member portal, so rosters, reps, bargaining units and benefit calendars are familiar ground.
Member Data Handled With Care
Staff permissions are checked on the server, row-level security keeps members to their own records, and staff actions such as exports and member searches are logged. We sign a BAA where health data is involved, as we have for both clients.
Your Staff Run It
Rosters, reps, posts, endorsements and email are managed from an admin area with viewer, editor and admin roles, so day-to-day changes don't wait on a developer.
Senior-Led, With Trusted Help
Our head engineer, building software since 2014, leads every project and is the person you talk to. Trusted developers join when a project needs more hands.
Technology Behind Our Union and Fund Platforms
The tools we use to build secure, scalable software for your industry.
Next.js
React
TypeScript
Supabase
PostgreSQL
Stripe
Resend- React Email
- Tiptap
- Playwright
Vitest
Vercel
Frequently Asked Questions
Common questions about working with us.
Can our members sign in without creating a password?
Yes. On the teachers' union platform we built, a member types their email address and gets a 6-digit code, with a sign-in link as a backup. Codes hold up better than links on school and work email, where scanners often open links before the person does. Your roster decides who can sign in, so nobody has to create or approve accounts.
Can you import our roster from our membership vendor?
Usually, from the CSV export most vendors provide. We map each column during discovery, and the import checks every file before it changes anything: missing or duplicate IDs stop it, a preview shows who is new, returning or leaving, and members who leave are marked inactive rather than deleted.
Can staff email members by school, worksite or district?
Yes. Audiences are built from your roster's own fields, such as school, job title, bargaining unit or legislative district, and the member count updates as staff add filters. Sends run through a queue that records every recipient and retries failures, and an unsubscribe is always honored.
Do you work with benefit funds as well as unions?
Yes. We built the PFT Health & Welfare Fund's member portal, where members see each benefit's coverage and pay prescription, vision and COBRA premiums by card or bank transfer. Our healthcare page covers that work in more detail.
How do you protect member data?
Staff permissions are checked on the server, row-level security in the database keeps each member to their own records, and staff actions such as exports and member searches are logged. We sign NDAs, and a BAA before we work with health information.
How much does a union website or member platform cost?
A public website your staff edit usually fits our Business Website tier, $5,000 - $12,000. A member platform with sign-in, roster imports, email or payments falls under Custom App Development, $18,000 - $50,000. Proposals come in phases with fixed hours and prices, so you can start with the site and add member tools later.
Who owns the platform when it's finished?
You do. Once the final payment is made, the code, designs and database belong to you. The domain is registered in your name, and hosting, database and email are billed to you directly.
What happens after launch?
Bug fixes are free for at least a month after launch, and longer for larger projects. After that, support is hourly or a monthly plan from $375 for 5 hours, covering security updates, uptime and error monitoring, fixes, and changes as your roster or rules change.
Web Wizard Dev is a Philadelphia-based software development studio serving clients nationwide.
Planning a Member Portal or a New Union Website?
Consultations are free and usually take about 30 minutes, and we reply within 1 business day. If you have your roster export's column list, bring it.